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When Should Roadside Assistance Be Called Instead of Towing?

Roadside emergencies can be stressful, and knowing whether to call for roadside assistance or schedule a tow truck can make a significant difference in cost, time, and convenience. While both services are essential, they serve different purposes. Understanding when to use 24 hour roadside assistance instead of towing can help drivers get back on the road quickly without unnecessary expenses.

When to Call Roadside Assistance

Roadside assistance is best suited for minor vehicle issues that can be resolved on-site without the need for a tow. Here are some common situations where 24 hour roadside service is the right choice:

1. Flat Tires

If you experience a flat tire, roadside assistance can help replace it with a spare or provide inflation services. This prevents the need to call a local towing company and allows you to continue your journey with minimal delay.

2. Battery Jump-Start

A dead battery is a common issue that can be quickly resolved with a jump-start. Calling 24 hour roadside assistance ensures a professional arrives to help restart your vehicle safely, avoiding the need for heavy duty towing.

3. Lockout Services

Getting locked out of your vehicle can be frustrating, but it doesn’t always require towing. Roadside assistance can send a technician to unlock your car, saving time and money compared to calling for a tow.

4. Fuel Delivery

Running out of gas is an inconvenience that can be resolved with free roadside assistance near me. Instead of towing your vehicle, roadside assistance can deliver enough fuel to get you to the nearest gas station.

5. Minor Mechanical Repairs

Some mechanical issues, such as loose battery cables or a broken hose, can be fixed on-site. Roadside technicians are trained to handle minor repairs, preventing the need to schedule a tow truck for non-critical problems.

When to Call for Towing

While roadside assistance can handle minor problems, some situations require the help of a towing service. Here are instances when scheduling a tow truck is the best option:

1. Engine Failure

If your vehicle won’t start due to severe engine issues, a tow is necessary. Roadside assistance cannot fix major mechanical failures, so calling a local towing company is the best course of action.

2. Severe Accidents

After a collision, your vehicle may be unsafe to drive. In such cases, heavy duty towing may be needed to transport your car to a repair shop.

3. Transmission Problems

If your car refuses to shift gears or move, it may indicate a transmission failure. Since this issue cannot be fixed roadside, a tow truck should be called.

4. Brake Failure

If your brakes fail, your vehicle is unsafe to drive. Instead of risking further damage or an accident, it’s best to call for a tow.

Conclusion

Understanding the difference between roadside assistance and towing can save time and money. For minor issues like flat tires, dead batteries, or lockouts, roadside assistance is ideal. However, severe mechanical failures and accidents require the help of a towing service. If you ever find yourself in need of assistance, be sure to choose the right service for your situation. For professional Towing in Glendale, AZ, always rely on experienced and reliable experts.

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